Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated: June 2025

1. General Questions
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2. Product and Ingredients

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3. Usage & Subscriptions

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4. Orders & Shipping

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5. Connect with Us

1. General Questions

What is Connect?

Connect is a women-owned wellness brand designed to help you optimize your mind and body. Our first product is a powdered drink mix infused with electrolytes, nootropics, and adaptogens to help you enter a flow state—whether you're working out, creating, or just getting through your day.

What makes Connect different from other electrolyte drinks?

Most electrolyte drinks only focus on hydration. Connect goes beyond that by adding nootropics (for focus) and adaptogens (for stress & endurance) to help you perform at your best. Plus, we’re all about clean, science-backed ingredients and zero artificial junk.

Is this just for athletes?

Nope! Whether you’re at the gym, at your desk, DJing, or painting, Connect helps you stay sharp, energized, and in the zone.

2. Product and Ingredients 

What’s in Connect?

Our drink mix is packed with:
✔ Electrolytes – Essential for hydration and endurance.
✔ Nootropics (B-12 & L-Theanine) – Support focus and mental clarity.
✔ Adaptogens (Mushrooms & Rhodiola Rosea) – Help combat stress and enhance performance.

Does it contain caffeine?

No! We don’t use caffeine—just smart ingredients that help you power through naturally, without crashes or jitters.

Is Connect considered clean?

Yes! Connect is gluten-free, non-GMO, and free from artificial colors, sweeteners, and preservatives.

How does this help with focus?

Our blend of L-Theanine and B-12 supports cognitive function, mental clarity, and sustained energy—without the rollercoaster effects of caffeine or sugar.

3. Usage & Subscriptions 

How do I use it?

Just mix one packet with 12-16 oz of water, shake or stir, and enjoy! Use it before a workout, during work, or anytime you need focus and hydration.

How often can I drink it?

You can have Connect daily—it’s formulated for regular use!

Do you offer subscriptions?

Yes! Subscribe and save to get Connect delivered monthly and unlock exclusive perks. Modify, pause, or cancel anytime.

4. Orders & Shipping  

Do you ship internationally?

Not yet! We currently ship within the U.S. but are working on expanding soon. Stay tuned!

When will my order arrive?

Orders typically ship within 2-3 business days and arrive within 5-7 business days depending on your location.

What’s your return policy?

If you’re not obsessed with Connect, we offer a 30-day satisfaction guarantee. Just reach out to us at info@connectmushrooms.com for returns or exchanges.

5. Connect with Us

How can I contact you?

Connect with us at info@connectmushrooms.com or DM us on Instagram @connectmushrooms —we love hearing from you!

Can I become an ambassador or collaborate?

Absolutely! We love working with creators and brand ambassadors. Email info@connectmushrooms.com to join the Connect family!

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Join us. Connect with CONNECT.

By signing up, you agree to our Privacy Policy*

CONNECT 2025

NAVIGATE

Shop

Our Story

Our Impact

The Science

SOCIAL

TikTok

Instagram

Facebook

OFFICIAL

Privacy

Terms

Shipping & returns

FAQs

SUPPORT

Contact

Country/region:United States (USD $)